Contact Us    Ziff Davis Internet
     Home   |   Products   |   Companies  |   White Papers  |   Buying Guides |  Case Studies

   Home > Call Center Home > Reviews

Call Center

pcAnywhere 12.0
Not for the average consumer. Great for help desks and call centers.
5/19/2006

GoToAssist Widens Tech Support Options
GoToAssist 7.0 includes welcome management center enhancements that allow managers to keep a close eye on help desk activity.
12/5/2005

eBLVD Online Meetings
A good basic tool for Web conferencing at a low price.
3/2/2005
Featured White Paper

Building a Virtual Infrastructure from Servers to Storage by NetApp
The Advantages of a Hosted Messaging Security Solution by Microsoft
Achieving Sales Success with Tablet PCs by Toshiba
What's Missing from SEM? by NetIQ
5 Essentials of Customer Experience Management by Tealeaf
The CIO’s Guide to Mobile Security by Research in Motion
On-Demand Versus On-Premise CRM: Are There Performance Differences? by Business Objects
Overcoming Data Protection Challenges of the Modern Distributed Business by Adaptec
Small and Medium Business Security Solutions by Trend Micro
Is Daily Defragmentation Needed in Today’s Environment? by Diskeeper
Performance Management: New “Hybrids” Combine Agent and Agentless Technology by BMC
A Proven WAN Optimization Approach by Riverbed
Mitigating Fire Risks in Mission Critical Facilities by APC
Architectural Considerations for Archive and Compliance Solutions by Network Appliance
Storage Virtualization: An Overview of Key Technologies and their Capabilities by Datalink
The World of IT has taken a Quantum Leap by Everdream
Fighting the Hidden Dangers of Internet Access by St. Bernard
Secure Optimized Data Protection for Remote Offices by Symantec
Workday Redefines Software by Workday
Simplify & Improve Enterprise Desktop Management by VMware
Spam Filtering: Building a More Accurate Filter by St. Bernard
Intel Energy-Efficient Performance by Dell
Business-Class Security and Compliance for On-Demand Instant Messaging by WebEx
Reducing the Risks of 64-bit Application Porting with Parasoft C++ Test and Parasoft Insure ++ by Parasoft
Reduce IT Costs and Complexity with Effective Application Problem Management by Identify
Understanding E-Mail Hygiene by Mirapoint
Automated Deployment by Dell Managed Services by Dell
From Crisis to Cruise Control: Creating a High-Performance IT Organization by Tripwire
Affordable Data Protection Without the Compromise by EMC
Breaking New Ground: The Evolution of Linux Clustering by Penguin
Preventing Insider Threat with Identity Compliance by Sailpoint
Backup Strategies Re-Examined In Wake of Natural Disasters by CDW
Home | Submit products | Submit white papers | Submit Resources | About us | Contact us