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Help Desk


Research the latest in Help Desk technologies, tools and techniques. Our buying guide offers products and complementary search tools that offer you expert buying advice and the latest news and reviews to help you with your selection.

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45 Product(s) Found. Page 1 of 5


PRODUCT NAME AND DESCRIPTION
1Click Customer Support - Help Desk  from EB Suite
EB Suite provides a Customer Service Help Desk module that help you track and service your Customers, manage Service Requests and Cases, publish Knowledge and Solutions.  
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Active Ticket Software  from Cynergy
Cynergy Active Ticket is one of the best full-featured help desk applications on the software market today. It's an ideal solution for companies with more than one technician providing customer support to many users.  
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Airframe Express  from Airframe Business Software
Airframe Express consists of three on-demand applications that work together or independently: Airframe CRM Express, Airframe HR Express and Airframe Help Desk Express. Free Resources  
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Altiris Helpdesk Solution  from Symantec, Altiris business unit
Altiris Helpdesk Solution is a powerful incident management tool that allows you to ensure infrastructure availability and raise service levels while reducing costs. Free Resources  
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Altiris Remote Assist Solution  from Symantec, Altiris business unit
Altiris Remote Assist Solution powered by Citrix Online`s GotoAssist accelerates the resolution of help desk incidents and reduces IT costs by allowing workers to quickly and easily connect to Internet-connected computers. Free Resources  
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ATTACC Help Desk  from Network America
We offer automated trouble ticket and customer care in an affordable, Web-based tool that is easy to use.  
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Bridge Access  from Kemma Software
BridgeAccess is an innovative help desk software tool enabling your customers to perform simple, self-help tasks via the Web. BridgeAccess has far-reaching benefits to your help desk, including increased customer satisfaction and reduced service time logged by help desk agents.  
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Bridge Trak for Web  from Kemma Software
Kemma Software offers a standalone, Web-based help desk software and tracking solution called BridgeTrak for Web. We've taken our popular Windows help desk software and recreated it to work in a Web (Internet or Intranet) environment.  
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Bridge Trak for Windows  from Kemma Software
BridgeTrak for Windows offers help desks, call centers, IT departments, and technical support personnel the means to effectively manage problems and eliminate communication bottlenecks. This software has a familiar Windows interface that is intuitive and user-friendly.  
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BridgeAuto Escalate  from Kemma Software
BridgeAutoEscalate is a new and powerful issue notification and escalation tool for managing the workflow of your issues. This new help desk software companion tool works with BridgeTrak for Windows and BridgeTrak for Web.  
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